TERMS & CONDITIONS

  1. Booking and Payment
    • The pricing is based on number of persons coming to the property.
    • Any person aged 10 or above is considered an adult. Kids below 10 years are not charged.
    • 50% of the total amount must be paid to confirm the booking.
    • Remaining 50% must be paid at the time of check-in.
    • If the customer wants to pay via a specific payment method, prior notice must be given to management.
  2. Cancellation and Re-scheduling Policies
    • We have a non-refundable policy.
    • Booking can be rescheduled with prior notice of 7 days.
    • Management reserves the right to accept or deny the rescheduling request.
  3. Check-in and Check-out Times
    • Standard check-in: 2:00 PM; check-out: 11:00 AM.
    • Early check-in or late check-out is subject to management approval and may incur additional charges.
  4. Occupancy Limits
    • Customers must inform management of any change in the number of guests.
    • Pricing is adjusted accordingly.
    • No charge for children below 10 years.
    • If more than 5 kids are present, management may apply additional charges.
  5. Pet Policy
    • All properties are pet-friendly.
    • Guests are responsible for their pets’ food and safety.
    • Any property damage or untidiness caused by pets may incur extra charges.
  6. Kids Policy
    • Guests are responsible for their kids’ safety.
    • Management holds no responsibility for children’s actions.
    • Guests with infants must inform in advance and carry their food if needed.
    • Children must be supervised around the swimming pool and lawn.
  7. Damage and Liability
    • Guests are responsible for any damages during their stay.
    • Guests must keep the property clean and in good order.
    • Any breakages or damage must be compensated by the guests.
    • Management is not responsible for loss of personal belongings.
  8. Use of Amenities
    • Swimming Pool: Guests should carry their own swimwear. Guests are responsible for their own safety in the pool. Guests sensitive to pool water should take necessary precautions.
    • Outdoor and Indoor Activities: Guests should handle all provided equipment with care. Any damage or breakage will be charged additionally.
    • Electronics (Speakers, Projectors, TVs): All provided electronics must be handled responsibly.
  9. Behavioural Expectations
    • Guests must behave responsibly and respect property rules.
    • Zero-tolerance policy towards abusive, threatening, or violent behavior toward staff or guests.
  10. Alcohol and Drug Policy
    • Alcohol is not served on the premises.
    • Guests must obtain a liquor license from the government if they wish to consume alcohol on site.
    • Strict prohibition on drugs, marijuana, and hookah.
    • Management assumes no liability for legal issues arising from guest activities.
  11. Food
    • Outside food is not permitted.
    • Food orders, once placed, cannot be cancelled.
    • Food preparation takes a minimum of 20 minutes.
  12. Event (Decor and Catering)
    • Guests must inform management in advance for any décor plans.
    • Management reserves the right to deny décor that may cause property damage.
    • Outside catering is allowed only after discussion with management.
    • Prior permission and possible charges apply for kitchen or utility usage.

See also our Privacy Policy, which covers our refund policy.